Effective date: March 12, 2026
Website: www.farmachem.hr
Data Controller: Farmachem d.o.o.
Address: Radnička cesta 54, 10000 Zagreb, Croatia
Email: info@farmachem.hr
Phone: +385 98 966 2116
1.1. Introduction
Farmachem d.o.o. (“Farmachem”, “we”, “our”, or “us”) respects and protects the privacy of all visitors to our website. This policy explains how we collect, use, and safeguard your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Croatian data protection laws.
1.2. Types of Data We Collect
We may collect the following types of information:
• Contact information: name, email address, phone number, and other identifying details you voluntarily submit via contact forms or email.
• Technical information: IP address, browser type, operating system, device type, and browsing behavior (collected automatically using cookies or analytics tools).
• Transactional or inquiry data: details of products or services you request information about.
1.3. How We Use Collected Data
Your data is used to:
• Provide and maintain our services.
• Respond to your inquiries and requests.
• Improve website performance and user experience.
• Comply with legal obligations and prevent misuse or fraud.
We will never sell, rent, or distribute your personal data to third parties for marketing purposes.
1.4. Data Retention
We retain personal data only as long as necessary for the purposes described above or as required by law. Technical and cookie data are typically stored for up to 26 months.
1.5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or destruction.
1.6. Your Rights
You have the right to:
• Request access to your personal data.
• Request correction or deletion of your data.
• Withdraw consent at any time.
• Request data portability.
• Lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
Requests can be sent to info@farmachem.hr.
